Is Kaylie a real person?
No. Kaylie is an AI interviewer, and she says so at the start of every call. There's no one secretly listening in. The calls are recorded so your family can keep them.
Do they need a smartphone or an app?
No. Any phone works, landlines included. All they do is answer and talk.
What do I have to do?
About five minutes. Answer when Kaylie calls you, add your storyteller to the call, and introduce her. After that, everything happens between Kaylie and them, and the stories come to you by email.
What if I can't figure out merging calls?
Kaylie talks you through it. If your phone won't merge, or you're together anyway, hand them your phone when she calls. Either way works.
What if they're hard of hearing, or a slow talker?
Kaylie speaks slowly and plainly, repeats herself when asked, and never rushes a pause. If a call isn't going well, she ends it kindly and offers another time.
What if they say no?
Then that's that. Kaylie thanks them, never calls them, and you get a full refund.
Who can hear the stories?
Only you, through a private link, and only the stories your storyteller agrees to share. We never publish family stories or use them to train AI.
How long does the book take?
The twelve calls happen on your storyteller's schedule, usually over two to four months. When you're happy with the preview, printing and shipping take about two to three weeks.
Can I start with three calls and decide on the book later?
Yes. Upgrade any time from your page, and everything you've paid counts toward the book.
Do we get to see the book before it's printed?
Yes. You choose the chapters and their order, add photos and a foreword, and download a preview of every page. Nothing is printed until you say it's ready.
Can we order more copies?
Yes. Extra hardcover copies are $59 each, shipped anywhere in the US.
Is it a good gift?
You can give the three-call start or the whole book. The calls begin whenever your storyteller is ready, and the book follows when the stories are done.